Author:
Laurie Mikes

Laurie currently acts as the Chief Operating Officer of Second Wind, overseeing daily operations while keeping one finger on the pulse of our industry. Laurie is deeply involved with our member agencies on a daily basis. Whether it's providing guidance about financial matters, agency growth, personnel or operations, her experience brings valuable insight and perspective to agencies looking to build a successful sustainable business. Laurie has been with Second Wind for 25 years and has lead and assisted with numerous consulting engagements over the years. Her focus is on operational and account service consulting.